⚠️ We only accept enquiries through the chat assistant on this site — beware of anyone contacting you claiming to be Lonavala Tourism through any other channel.

Terms & Cancellation Policy

Booking Terms

All bookings on Lonavala Tourism begin with an enquiry through our chat assistant. Our team will review your enquiry and call you back to confirm availability and finalize the booking. Prices shown on the website are indicative ranges and may vary by season, occupancy and the exact dates requested — please confirm the final price when our team contacts you.

Please mention the bungalow code (e.g. LNV-101) shown on the listing in your chat enquiry, so our team can quickly pull up the correct details.

Cancellation Policy

Cancellation and refund terms are set by the individual bungalow/property owner and communicated to you directly when our team confirms your booking. Please ask about the applicable cancellation policy before confirming your stay.

Guest Responsibility

Guests are expected to treat the property with care and follow any house rules communicated by the caretaker or owner. Any damage caused during the stay may be chargeable as per the property's policy.